We do our very best to ensure the quality of the items we send you. In the case of an error or damaged item, please contact us right away at firstname.lastname@example.org so that we can try to replace or refund your item.
All other items can be returned for ACCOUNT CREDITonly. All Items must be returned within 7 days (including weekends) after your order was delivered/received. If shipping back, it must be post dated on or before the 7th day. Return shipping is non-refundable, unless there was a mistake on our end. Please email us at email@example.com for return address.
Items must be unwashed and unworn. Anything purchased at a discounted price is FINAL SALE and is not eligible for return or exchange. This includes Flash Sale, Deal of the Day, items ending in .99 and anything with a coupon code. Shoes and jewelry are Final Sale. Gift cards are also none returnable.
Please allow 5-7 business days to process your return once it is received. Items that are returned to us after 7 days will NOT be accepted and your account will not be credited nor will it be shipped back to you. Your item will be forfeited and donated.